Utilizing the Fi Collar for Small Canine

Close up of Fi GPS device on pink collar being held on human palm

When the Fi collars arrived, my pleasure quickly turned to concern, particularly concerning Scout. Regardless of her 12-pound muscular body, she’s fairly fine-boned, with a fragile neck. The burden of the machine was extra substantial than I anticipated. Wouldn’t it be too heavy for her? We put it on, and Scout didn’t appear to object. Nevertheless, the machine clearly interfered together with her consolation when cuddling or simply lazing round the home. The unbending metallic edges and spectacular building are great, if you happen to’re a much bigger canine with a thick neck. 

However for Scout? The metal machine appeared to poke and prod her. It made ME uncomfortable simply taking a look at her. 

After which got here the actual check: the accuracy of the monitoring. Each women, sporting their new tech, have been supposedly able to have their actions mapped with precision. 

But, the fact was removed from it.

The Fi machine, in our expertise, struggled mightily with accuracy. Each Phoebe and Scout could be proper beside me, but the app confirmed them on divergent paths, generally even bizarrely chopping via neighbors’ yards. Clearly, one thing wasn’t proper. In fact, it’s attainable you might have a significantly better expertise than we did. We could reside in an space with poor satellite tv for pc reception.

Graphic of how GPS collar tracking works

Whereas I had excessive hopes for this security tracker, utilizing the Fi collar for small canine wasn’t assembly our wants.

The monitoring inaccuracies have been too vital to miss. And, in my thoughts, the tech remains to be simply too heavy for extra delicate small canine.

So, lower than a 3rd of the way in which via our 30-day return window, I hopped on my electronic mail, planning to provoke a return.

However that is the place my journey with the Fi collar veered much more off-track than the GPS.

Returning objects is a course of we’re all accustomed to; it’s normally easy and user-friendly. Not this time. Whereas I’m all for supporting companies, and I acknowledge some shoppers abuse return techniques, right here I used to be the one who felt abused.

In my thoughts, the expertise with Fi was unnecessarily advanced and consumer-unfriendly. It was nearly as if they erected limitations to legit returns. The method was fraught with challenges, far faraway from the same old “click on and return” ease I’m used to.

And, I’m not alone. A short search of Fi collar critiques exhibits a whole lot of shoppers complaining in regards to the customer support and monitoring.